AI PRODUCT · AGENTS · EVALUATION

维怀·weihuai

Building and researching practical AI systems, with a focus on agent architectures, real-task evaluation, and context engineering.

Previously, I worked on enterprise AI delivery at Zhipu AI and model iteration strategies for the Doubao family at ByteDance. Today, I explore the boundaries of human-AI collaboration as an independent builder and writer.

This site collects my open-source experiments, product essays, and field notes—written for people who want to clarify their problems and build AI tools that actually hold up in the wild.

Background2019 — 2026

ByteDance

2024.11 — 2026.04

AI Strategy Product · AML

Grounded Doubao model iterations (including Coding models) in external users' real tasks and failure traces rather than static leaderboards. Co-built the Volcengine Ark support agent from scratch, pioneering a hierarchy-navigation retrieval approach.

10+Key-account AI deployments and algorithmic collaborations
78% → 95%Automated resolution / deflection rate for the Ark support agent

Zhipu AI

2023.10 — 2024.11

AI Product & Enterprise Delivery

Worked on the front lines of 40+ enterprise deployments across agents, customer support, retrieval, and content moderation. Focused on bridging the gap between impressive demos and production reality—aligning controllable behavior with shared acceptance criteria.

40+Enterprise AI solutions designed and delivered
90%+Client acceptance satisfaction

Earlier Product Practice

2019 — 2023

FiberHome Zhongzhi · Banma · Leigod

Before transitioning to foundation models, I designed and shipped complex systems across smart cities, in-vehicle infotainment, and consumer software. That grounding taught me to approach AI through actual workflows, end users, and accountable outcomes.

Selected practice

All practice
01

Volcengine Ark support agent

Moving beyond fragmented chunk matching: teaching an agent to navigate authoritative documentation like a human reader.

Fieldwork
02

Iteration strategy for Doubao Coding models

When static benchmarks plateau, how do you turn anonymous real-task testing and failure traces into model improvements?

Fieldwork
03

Enterprise AI design and delivery

Turning "what the model can do" into explainable, mutually accepted engineering outcomes.

Fieldwork

A Ruler for Measuring the “AI Feel” in Writing

Instead of guessing whether a human or AI wrote a piece, I started with whether a reader wants to keep reading—using 435 pairwise comparisons to find interpretable linguistic signals.

The Demo Fooled Everyone: AI Costs Add Up Quadratically

Unpacking the compute cost curve of AI agents, and why any evaluation that ignores cost and non-AI alternatives is incomplete.

Before the First Line of Code: Thinking Through an AI Application from Scratch

A mental model for framing the problem, context boundaries, and verification loops before touching an API or prompt.

Independent explorations

ACRON

An open-source agent exploring context signal-to-noise ratio in long-running collaboration by decoupling intent from execution traces.

Read the case

Let’s talk

If you’re building AI products, designing evaluations, or figuring out how agents hold up in the wild, I’d love to exchange notes.